Standard Terms & Conditions

For the supply of catering equipment & CAMEK digital tools

Last updated: 10-12-2025

1. Definitions

In these Terms:

“Company” means CAMEKFS (Camek FoodService Equipment (a trading name of Floatdene Systems Limited)).
“Customer” means the purchasing business or individual.
“Goods” means commercial catering equipment supplied by the Company.
“Software” means the CAMEK equipment and energy management tool.
“Contract” means any agreement for the sale of Goods or access to Software.

2. Basis of Contract

These Terms apply to all quotations, orders, sales, and software registrations unless expressly agreed in writing.

9. The CAMEK Management Tool (Software)

By registering for or using the Software, the Customer agrees to the following:

Fees & SaaS: The Software is currently provided free of charge. However, CAMEKFS reserves the right to introduce a subscription fee (SaaS) or usage charges in the future upon 30 days' notice.
Ownership: All intellectual property rights in the Software belong solely to CAMEKFS. Users are granted a limited, non-exclusive license to use the tool; this does not confer any ownership or rights to the underlying code or platform.
Uptime & Maintenance: CAMEKFS does not guarantee uninterrupted access. We are not liable for any losses (financial or otherwise) resulting from planned maintenance or unplanned system downtime.
Account Security: Customers are responsible for maintaining the confidentiality of their login credentials and all activity under their account.

10. Data Usage & Monitoring

Privacy: CAMEKFS will never share specific user contact details or identifiable personal data with third parties without consent.
Usage Monitoring: CAMEKFS reserves the right to monitor system usage and equipment data (e.g., energy consumption, performance metrics) for its own internal marketing, sales analysis, and product development purposes.

11. Comprehensive Limitation of Liability

To the fullest extent permitted by law, CAMEKFS (including its officers and employees) shall not be liable for:

Any financial losses, loss of business, or loss of data incurred by users of the Software.
Any damages caused by technical flaws, "bugs," or errors in the Software.
Indirect or consequential losses arising from the use of Goods or Software.
Total Cap: Total liability for any claim shall be limited to the amount paid by the Customer to the Company in the 12 months preceding the claim (or £50 if the Software was provided free of charge).

12. Termination of Software Access

CAMEKFS reserves the right to suspend or terminate access to the Software at any time, without notice, if these terms are breached or if the Software service is discontinued.

13. Force Majeure

The Company is not liable for delays or failures caused by events beyond its control, including strikes, shortages, transport disruption, accidents, extreme weather, or supplier/hosting provider failures.

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